Privacy policy

This privacy policy explains how UAB EDONUM processes personal data relating to edonum.lt visitors and people who contact us, why we use that information and how you can exercise your rights.

Updated 10 September 2026.

Your data controller is UAB EDONUM, company code 302300106, address Panerių St. 246, Kaunas, Lithuania.

For privacy questions and requests, email info@edonum.lt. Telephone: +370 37 788 503.

• Information you provide: your name, company, email address, optional telephone number, enquiry subject, message and subsequent correspondence.
• Technical information: IP address, visit time, requested page addresses, browser and device information transmitted with requests to the server.
• Session and preference information: data needed for website operation, form security and language selection.

We receive data directly from you or automatically when you use the website. The general enquiry form does not require a national identity number, identity document copies or payment card details.

• Answering enquiries and discussing cooperation. We rely on our legitimate interest in maintaining business relationships and responding to questions (GDPR Article 6(1)(f)).
• Taking steps at your request before entering into a contract, or performing it. Where you are a party to that contract, GDPR Article 6(1)(b) applies.
• Operating and securing the website. We use technical data to identify errors and prevent abuse and unauthorised access, based on our legitimate interest (GDPR Article 6(1)(f)).
• Meeting specific legal obligations. Where legislation requires processing, including responding to data subject requests, GDPR Article 6(1)(c) applies.

Visiting the website or submitting an enquiry does not constitute consent to receive advertising.

You can read the information pages without completing a form. Fields marked with an asterisk in the enquiry form are necessary to understand your question and contact you. The telephone number is optional. Without the necessary information, the form cannot be submitted or we may be unable to respond properly.

Edonum presents its DNA and genetic testing activities, but the general edonum.lt enquiry form is not intended for samples, test results, patient documents or genetic and health data. Please do not submit these through that form.

Information on testing for humans, animals and microorganisms, cancer genetics and pharmacogenetics is available at dnr.lt. This website visitor policy does not replace the terms and data processing information applicable to a particular test. Contact us to establish the appropriate way to provide information.

The website uses a session cookie for website operation, form security and language selection. You can manage cookies in your browser; disabling essential cookies may affect functionality. See the cookies page for details.

This version of edonum.lt has no visitor analytics, advertising tracking or newsletter subscription tools installed. Submitting an enquiry does not subscribe you to marketing. We do not profile visitors or make decisions based solely on automated processing that have legal or similarly significant effects.

Data may be accessed by authorised UAB EDONUM staff and, as necessary for a specific task, website maintenance, IT, email, legal and other professional service providers. Providers receive only the data needed for their role, subject to confidentiality and data protection requirements.

Information may also be disclosed to competent authorities where required by law or where necessary to establish, exercise or defend legal claims. We do not sell personal data and it is not transferred to recipients outside the European Economic Area.

Enquiry and correspondence data is kept while the matter is being addressed and the related actions are completed. Where correspondence becomes part of a contract or a record subject to statutory retention, the legal period for that record category applies. Information relating to a specific dispute may be retained while needed to establish or defend legal claims.

The retention period for technical browsing and device information is four weeks. Cookie lifetimes depend on their purpose and are described on the cookies page. At the end of the applicable retention period, data is deleted or anonymised.

Subject to the conditions in the GDPR, you may:

• ask whether we process your data, access it and receive a copy;
• request correction of inaccurate data or completion of incomplete data;
• request erasure or restriction of processing;
• object to processing based on legitimate interests;
• receive data in a portable format where the portability conditions apply;
• withdraw consent where a particular activity relies on it, without affecting the lawfulness of earlier processing;
• lodge a complaint with a supervisory authority.

Rights depend on the particular legal basis and applicable statutory exceptions.

Email info@edonum.lt and explain which right you wish to exercise. If we have reasonable doubts about the identity of the person making a request, we may ask for additional information needed to verify it.

We respond within one month of receiving a request. For complex cases, this may be extended by up to two further months; we will explain the extension and reasons within the first month.

If you believe your data is being processed improperly, you may contact the Lithuanian State Data Protection Inspectorate. Contacting us does not remove your right to lodge a complaint.

When you follow a link to another website, including dnr.lt, the privacy information provided there applies. We update this policy when website functions, processing activities or legislation change. The date of the current version appears at the top of this page.